li44 Responsible Gaming

Our Commitment to Responsible Gaming

At li44, we believe that gambling should be a form of entertainment — enjoyable, controlled, and affordable. We are committed to providing every player in Bangladesh with the tools, information, and support they need to make informed decisions about their gambling activity. Our responsible gaming framework is built around three core principles: prevention, protection, and support.

We understand that for a small number of players, gambling can become problematic. li44 takes this seriously. We invest in detection systems, player support channels, and self-management tools designed specifically for the Bangladesh market — accessible via mobile, whether you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else across the country.

21+ Age Restriction — No Exceptions

li44 is an adult-only platform. You must be at least 21 years of age to register an account, place bets, or play casino games. This is a firm, non-negotiable policy that applies to every player regardless of location within Bangladesh — from Dhaka and Chittagong to Rangpur, Mymensingh, Barisal, and Cox's Bazar.

Our age enforcement measures include the following:

• Mandatory date-of-birth declaration at registration — players must confirm they are 21 or older before completing sign-up.
• KYC document verification — government-issued photo ID (National ID card, passport, or driver's licence) is required before first withdrawal.
• Accounts found to belong to players under 21 are immediately suspended and all funds returned or voided per applicable policy.
• Any player who suspects a minor has registered on li44 is encouraged to report it immediately to [email protected].

Understanding Problem Gambling

Problem gambling is a recognised condition that can affect people of all backgrounds, ages, and income levels. It occurs when gambling behaviour begins to interfere with a person's financial wellbeing, relationships, mental health, or daily responsibilities. Recognising the warning signs early is the most important step toward getting help.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use li44's self-management tools and to reach out to our support team. You do not need to manage this alone.

Self-Management Tools Available on li44

li44 provides a suite of practical tools that put you in control of your gambling activity. These tools are available to all registered players at any time and can be activated by contacting our support team at [email protected]. We act on all requests promptly — typically within one business day.

How to Activate These Tools

Activating any responsible gaming tool on li44 is straightforward. Follow these steps:

• Email [email protected] from your registered email address with the subject line "Responsible Gaming Request".
• In the message body, specify which tool you want to activate (e.g., deposit limit of ৳5,000 per week, 7-day time-out, or 1-year self-exclusion).
• Our team will confirm activation within one business day. All requests are treated confidentially and with care.

There is no charge to activate any responsible gaming tool. li44 does not impose waiting periods on any request that restricts your account — only on requests that loosen restrictions.

Tips for Healthy Gambling Habits

Responsible gambling is about making conscious, informed choices every time you play. Here are some practical guidelines that li44 recommends to all players in Bangladesh:

• Always set a budget before you start playing and stick to it — decide in advance how much you are comfortable losing, and treat it as the cost of entertainment.
• Never gamble with money needed for essential expenses — rent, food, bills, or family needs must always come first.
• Take regular breaks during play — step away from the screen every hour, stretch, drink water, and reassess whether you want to continue.
• Do not chase losses — losing is a normal part of gambling. Chasing losses leads to progressively larger bets and greater financial harm. Accept losses as part of the experience and walk away.
• Balance gambling with other activities — maintain hobbies, social relationships, exercise, and other non-gambling entertainment to keep a healthy perspective.
• Never gamble when emotionally distressed — gambling while upset, anxious, or under the influence of alcohol can lead to impulsive, regrettable decisions.

Getting Help — You Are Not Alone

If you or someone you know is struggling with problem gambling, reaching out for help is the right and courageous step. li44's responsible gaming support team is dedicated to assisting players across Bangladesh — in complete confidence and without judgment. We can help you assess your situation, activate self-management tools, and refer you to appropriate professional support resources.

All communications with our responsible gaming team are handled with complete confidentiality. Your identity, account details, and the nature of your request will never be shared outside of li44's internal responsible gaming department. There is no stigma attached to asking for help — our team is trained to listen, not to judge.

Protecting Minors

li44 has zero tolerance for underage gambling. We implement multiple layers of verification to prevent anyone under 21 from accessing our platform. We also ask for the active cooperation of adult account holders to ensure that minors in their household cannot access their li44 account.

• Always log out of your li44 account when you have finished playing, especially on shared or family mobile devices.
• Never share your account username or password with anyone, including family members or friends.
• Use parental control software on devices accessible to children if you also use those devices to access li44.
• If you believe a minor has registered or is using a li44 account, report it immediately to [email protected] — we will investigate and act within 24 hours.

We periodically review accounts for indicators of underage use. Where such indicators are detected, we freeze the account immediately and initiate a full KYC verification before allowing any further activity.

Platform-Level Safeguards

Beyond the individual tools available to players, li44 has embedded responsible gaming principles directly into our platform architecture. These system-level protections operate automatically to support safer play for everyone in Bangladesh:

• Automated spend monitoring — our system flags accounts that show sudden, significant increases in deposit or wagering activity for a manual review by our responsible gaming team.
• Cooling-off periods on limit increases — any request to increase an existing deposit limit is subject to a 7-day waiting period before the higher limit takes effect, giving you time to reconsider.
• No credit gambling — li44 does not offer credit facilities or allow players to gamble with borrowed platform funds. All wagers must be placed using funds already credited to your account.
• Transparent game information — all games on li44 display their RTP (Return to Player) percentage so you can make informed choices about which games to play and at what stake levels.